Software background

Have you ever been designing with MASS and come across an issue that you needed a quick answer for?

With the launch of the new CMDC website, we are hoping to use this as another platform to start proactively address common issues that designers across Canada are contacting us with. From installation and activation issues to detailed questions about the inner workings of MASS’s design routines, there is a 99.9 percent chance that what you are looking for has been asked by dozens of MASS users before you.

Rolling forward, I’m planning on starting an ongoing series of posts addressing the “heavy hitters” of common support questions that come through emails and phone calls on a regular basis. If there is anything in particular that you think would be useful to have posted online as part of CMDC’s resource library, feel free to contact me directly at bcrumb@canadamasonrycentre.com or give me a call between 8:30 and 4:30 EST at 1-888-338-3336.

Check back in from time to time to see what’s new. We are working on adding content that will make your life easier when designing with masonry.

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Brad Crumb

Brad is a Masonry Design Engineer with CMDC. Starting in 2011, his main role with the CMDC has involved developing the masonry design software, MASS, as well as handling the engineering related technical support questions that come in on a regular basis. If you've called or emailed the CMDC office about MASS, chances are you had the pleasure of meeting Brad.